“Dear Brian and Richard,

Recently, and on multiple occasions, I have had the absolute delight and pleasure to speak with your talented and highly trained staff.

I have been a glasses wearer for over 20 years now and was so impressed with your store and how evident quality staff recruitment and training is to your company.

I look forward to being a customer for many years.

All of the people that were involved with my visit were friendly, and I strongly felt that the level of competency was high. And importantly, I got the information about my eyes that I needed.

I thought the whole process for booking, greeting on arrival in your store, dealing with the optometrist and selecting my frames/lenses was excellent. I have been getting prescription safety glasses across Australia and NZ for the past 10 years and this was the best experience to date and is a credit to your team.

So helpful with my 4 year old son. From fitting to eye tests, it always goes seamlessly. The team from front of house to our optometrist were amazing. Especially dealing with young children.

Everyone was so polite and welcoming. Great at explaining things to me too.

Warm welcoming staff, professional service and confidence that you will receive optimal treatment

Everyone was so helpful and everything explained well

Lovely store and great options. Very friendly and knowledgeable staff

The appointments never feel rushed and they always take their time helping you choose frames. You never feel like another number going through the process.

Friendly, personal and prompt attention

The efficiency of the whole check up process, very professional, kept me fully informed at each step, friendly manner

The optometrist I saw was the kindest most lovely person I have ever spoken to. He took the time to explain things and was thorough with the examination yet did not do things to the extreme. The ladies who took my retinal photographs and saw me before the optician were lovely and highly efficient. Fantastic people from every angle.